Our BSF Champion Journey

Last year, we reached a significant milestone as a business when we were honoured with BSF Champion status. This achievement reflects our management team’s dedication and unwavering commitment to building safety. Receiving this prestigious status reinforces our mission to prioritise safety, efficiency, and best practices, ensuring that we continue to set a benchmark for quality and reliability in our industry.

The Building a Safer Future initiative was established to drive cultural change in the built environment. Its mission is to improve safety standards in construction and beyond, creating a framework for organisations to lead by example in managing risks and fostering trust. Companies achieving Champion status are held to rigorous standards of transparency, accountability, and continuous improvement.

Safety is and always has been part of our DNA, however, we wanted landlords and telecom companies to know that leadership, culture and processes have been independently verified and that building safety and risk reduction is embedded within our organisation. Becoming a BSF Champion holds each and every one of our employees to account, from the CEO to the engineers on site. CTG is honoured to be the first telecoms company to complete Stage 2 of the BSF Champion Assessment.

Becoming a Champion was a challenging status to achieve, and we felt it was appropriate to dedicate a specific project team to ensure it received the focus, attention and drive needed. It took six months of the project team driving colleagues hard to ensure we could showcase that the way we do things reflects policy and process. We had to ensure our colleagues know the right thing to do, what shouldn’t happen and what to do if safety is inadvertently compromised.

Along the way, we identified where quality could also be improved. This project became personal for a lot of our employees as they had a much higher visibility and understanding of the role of safety in every department, irrespective of their roles. As this journey continued, confidence in doing the right thing grew with it, as did transparency. Our people understood that by identifying risks, they had the opportunity to improve how we do things, which especially resonated with our teams.

One of the key takeaways from our journey which resonated with us as a business was to “celebrate the reds and question the greens”. Which meant embracing the areas we need to improve and striving for perfection on.

Andy Wells, CTG Founder, shares his perspective:

“CTG was created in the wake of the Grenfell tragedy to preserve building integrity and Dame Judith Hackitt’s words encouraging businesses to lead their sector really resonated with me and one of the key reasons many of our staff joined CTG.

Companies were and still are claiming that lessons had been learned, but I wanted to be part of a company that actively demonstrates how it’s doing better – and not only that – but one that gets the rest of the sector to do better too. This is why we as a business and I personally am so passionate about our BSF Champion status”

CTG remains dedicated to our continuous improvement plan and will keep working closely with BSF to set the standard for safety and responsibility in the telecoms and construction industries.