Scheduler

Location: Milton Keynes (hybrid role – 2/3 days in the office)

Salary: £25k-30k per annum + company benefits

We’re currently searching for an experienced Scheduler to join our growing team.

You will be part of our PMO Team, reporting directly to our Operations Manager and will enjoy the dynamics of working within a fast-paced environment.

You will be responsible for assigning tasks to planners, being a customer escalation point and running reports.

To succeed in this role you must have strong attention to detail, good knowledge of IT systems and strong interpersonal skills. Be use to working to SLAs and KPIs whilst delivering the best service clients.

If you have the relevant experience, fit the above criteria and are looking for an exciting and challenging role, please apply today by sending your updated CV.

Job Responsibilities:

  • Extracting jobs from the tracker that are ready to be routed.
  • Use batch geo-coding to help group available jobs.
  • Assign jobs to planners on a weekly basis and ensuring all details required for the job are readily available to them.
  • Ensure jobs are updated by planners so that relevant packs can be built and submitted.
  • Update the tracker with any issues and ensure each job is carried out effectively.
  • Input up to date, accurate and complete notes for each job/task on the system.
  • Allocate work on the tracker.
  • Liaise with appropriate parties to provide necessary updates and supporting information.
  • Liaise with Head of Planning to ensure all planner’s time is used effectively and minimise travel where possible.
  • Build and maintain strong working relationships with the planning team within the business.
  • Suggesting improvements for any scheduling processes where possible.

What You’ll Need To Succeed:

  • Previous experience of planning /scheduling within a busy operations environment
  • Computer literate on Microsoft systems such as Word, Excel and Teams.
  • Excel – strong numerical skills, comfortable working with data.
  • Great organisational skills with the ability to prioritise effectively.
  • Be able to multitask conflicting workloads with the ability to work to tight deadlines.
  • Good communication and stakeholder management skills.
  • Good geographical knowledge of the UK (desirable not essential).

Who we are:

Established in 2020 as a remote first organisation with a social purpose.

Complete Technology Group are making a positive difference to landlords and their stakeholders – communications operators and residents – by bringing broadband to people, safely. We work to ensure residents’ safety, eliminating digital poverty, and are leading the establishment of new industry standards that protect and enhance the lives of the most vulnerable.

It is an exciting to be joining us as we have just secured a £125m investment, to deliver on the broadband capability of 700,000 homes across the UK.

What we offer:

• A competitive salary and benefits

• Pension pro rata

• Car allowance (Dependant on role)

• 25 days holiday plus UK Bank Holidays pro rata

CTG is an equal opportunity employer and strongly supports diversity in the workplace. All applicants will be considered for employment without discrimination and reasonable adjustments will be provided during the hiring process upon request.