Account Manager

Are you an experienced Account Manager looking for a new challenge?

In this role the Account Manager will actively drive and support the business development team by providing account oversight and support to other departments with particular regard to client care, solutions and operations. You will act as the ‘point person’ both facilitating and translating between Local Authorities and Housing Associations.


  • You will be responsible for fixing, enhancing, initiating or creating solutions across multiple stakeholders to include Housing Associations, ISP’s, Altnets, Local Authorities, Developers, Asset Managers, Central Government, Landlords, Manufacturers and Adult Social Care.
  • Support the development of strategic long-term partnerships to maximise benefits
  • Advise key stakeholders where Complete Fibre is a solution
  • Acquire the rights for Complete Fibre in Landlord buildings
  • Manage the overall process having an overview on client care from engagement through to delivery
  • To engage and manage relationships with key stakeholders, both internally and externally
  • To offer landlord’s CTG’s suite of services and advise on best solution for their need

Desirable Skills:

  • Social housing knowledge and experience.
  • Strong track record of leading on HA’s (Housing Association) or LA’s (Local Authority) relationships, initiatives, solutions and project based activities with customer focus, commercial acumen and technical skills.
  • Business case knowledge and preparation ability.
  • Project account management experience.

Who we are:

Established in 2020 as a remote first organisation with a social purpose.

Complete Technology Group are making a positive difference to landlords and their stakeholders – communications operators and residents – by bringing broadband to people, safely. We work to ensure residents’ safety, eliminating digital poverty, and are leading the establishment of new industry standards that protect and enhance the lives of the most vulnerable.

It is an exciting to be joining us as we have just secured a £125m investment, to deliver on the broadband capability of 700,000 homes across the UK.

What we offer:

  • A competitive salary and benefits
  • Pension pro rata
  • Car allowance
  • 25 days holiday plus UK Bank Holidays pro rata

CTG is an equal opportunity employer and strongly supports diversity in the workplace. All applicants will be considered for employment without discrimination and reasonable adjustments will be provided during the hiring process upon request.